Smart Jewelers Inc. - 936 Willow Road, Northbrook

Jobs in Smart Jewelers Inc., career

Reviews about Smart Jewelers Inc.

• dis14u
  ★ ☆ ☆ ☆ ☆
  I'm genuinely not a person to give a company a one star rating since i'm a small business owner myself, but with all humility and truthfulness I never in my life experienced this level of unprofessional-ism from a salesman in my life.
  
  I simply browsed on the Smart Jewelers website to design an engagement ring and sent an email inquiring about the warranty, return, and service policies (information that was not readily available on their website). I was responded to rather swiftly by a gentlemen name Joel to contact him via phone to discuss my question.
  
  The next day I was called and Joel responded to me asking what questions did I have about the engagement ring set. I simply asked about the policies listed above and he responded in a condescending way "what do you need to know about the policies" " what warranty", "what are you asking for", "we don't have a return policy all sales are final".
  
  Joel A. Kagan does not know the first thing about customer service. He was very brash and condescending and did not create an environment where the customer would want to spend a significant amount of money to represent one of the biggest decisions you will make in life. Additionally, this company has no warranty, return, or any policies regarding customer service. I say beware because this place feels like a bunch of con artist who dictate their way into a sale.
  
  The only positive light about this company is the sweet receptionist who answered my first phone call.

Photos

Nearest organizations

• CVS

  Establishment, Health, Food, Convenience store

  936 Willow Road, Northbrook, IL 60062

  +1 847-291-3596

  cvs.com

  Open now: Until 10:00pm
• Laura A. Hackl, PT

  Establishment, Health, Physiotherapist

  984 Willow Road, Northbrook, IL 60062

  +1 847-562-0500
• Roti Modern Mediterranean

  Establishment, Food

  984 Willow Road, Northbrook, IL 60062

  +1 847-272-4002

  roti.com

  Open now: Until 09:00pm
•  

  CVS Photo

  Establishment, Home goods store, Electronics store

  936 Willow Road, Northbrook, IL 60062

  +1 847-291-3596

  cvs.com

  Open now: Until 10:00pm
• CVS Pharmacy

  Establishment, Health, Pharmacy

  936 Willow Road, Northbrook, IL 60062

  +1 847-291-3596

  cvs.com

  Open now: Until 09:00pm
• CVS Pharmacy

  Establishment, Health, Pharmacy

  Northbrook, Northbrook, IL 60062

  cvs.com